Terms of service
SDM Perfumes (operated by Berbers Ltd, UK Company No. SC802683) Trading Address: 6 Nicolson Square, Edinburgh, EH8 9BH, United Kingdom
Last updated: 20 May 2026
Welcome to sdmperfumes.co.uk. These Terms of Service ("Terms") govern your use of our website and the purchase of any products from us, whether online or at our Edinburgh store.
By accessing our website, creating an account, placing an order, or shopping with us in person, you agree to be bound by these Terms. These Terms are written in compliance with UK consumer law, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
1. About Us and Business Entity Details
SDM Perfumes is the trading name of Berbers Ltd, a UK perfume retailer based in Edinburgh. We sell fragrances from Lattafa, Al Haramain, Orientica, and other international perfume houses.
- Legal Entity: Berbers Ltd (registered in Scotland)
- Company Registration Number: SC802683
- Registered Office: 2/2 Guardianswood Maryfield, Edinburgh, EH12 6PG, United Kingdom
- Trading Address: 6 Nicolson Square, Edinburgh, EH8 9BH, United Kingdom
- Contact Email: contact@sdmperfumes.co.uk
- Contact Phone: +44 131 281 0380
2. Consumer Eligibility
By placing an order, you confirm that:
- You are at least 18 years of age.
- You have the legal capacity to enter into a binding contract.
- The personal, delivery, and contact details you provide are accurate and current.
- The payment method used belongs to you, or you have authorised permission to use it.
3. Authenticity and Product Information
Sourcing: Every fragrance sold by SDM Perfumes is sourced through authorised distribution channels or directly from the brands themselves. We do not sell testers, decants, copies, or counterfeits.
Product Specifications: Product names, notes, and dimensions are based on official manufacturer information. Product images are for illustration purposes only — minor variations in packaging design, batch codes, or labelling may occur as brands periodically update their packaging.
Correction of Errors: We reserve the right to correct any typographical errors, inaccuracies, or stock omissions in product descriptions or availability at any time.
4. Pricing, Currency, and Transactions
- Currency: All prices on our website are displayed in British Pounds (GBP, £).
- Taxation: Prices include UK Value Added Tax (VAT) at the prevailing rate.
- Delivery Fees: Shipping costs are calculated at checkout before payment authorisation.
- No Hidden Fees: The total displayed at checkout is the final amount you will be charged. There are no hidden administration fees, handling charges, or recurring subscription enrolments. Every transaction is a one-time purchase.
5. Order Submission and Contract Formation
Orders placed on sdmperfumes.co.uk follow this process:
- Order Placement: You submit your order through our secure checkout.
- Acknowledgement: We issue an automated order confirmation email to confirm receipt. This does not constitute final order acceptance.
- Contract Formation: A legally binding contract is formed only when we issue a separate dispatch confirmation email containing your Royal Mail tracking details.
Right of Refusal: We may cancel or decline any order before dispatch, including in cases of:
- Suspected fraudulent activity
- Stock unavailability
- Pricing or description errors
- Delivery restrictions (for example, dangerous-goods transit limits)
If we cancel an order before dispatch, a full refund will be issued to your original payment method within 5 business days.
6. Payment Security
We accept the following payment methods, processed through secure, encrypted gateways:
- Major credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay and Google Pay
- PayPal
- Klarna and other buy-now-pay-later options where available
All card payments are processed by Shopify Payments, which is PCI DSS Level 1 compliant. Transactions are protected by 256-bit SSL encryption. Full card numbers are not stored on our servers and are not visible to our staff. Third-party gateways (PayPal, Klarna, Apple Pay, Google Pay) maintain their own equivalent security standards.
7. Related Policies
These Terms work alongside our separate policies, which form an integrated part of this agreement:
- Shipping & Delivery Policy — handling times, carriers, and delivery procedures
- Return & Refund Policy — 30-day return window, cancellations, and refund procedures
- Privacy Policy — how we handle personal data under UK GDPR
- Cookie Policy — how we use cookies on our website
8. Prohibited Activity
When using sdmperfumes.co.uk, you agree not to:
- Use our website, content, or products for any unlawful or fraudulent purpose
- Attempt to gain unauthorised access to our systems, hosting, or backend infrastructure
- Interfere with the security, checkout operations, or design of the website
- Introduce malicious software, viruses, worms, or trojans
- Use automated tools, scripts, scrapers, or bots to collect data from our platform without prior written permission
9. Intellectual Property
All original text, page design, photography, and logos published on sdmperfumes.co.uk are the property of Berbers Ltd or used under licence.
All third-party trademarks, brand names, and logos (including Lattafa, Al Haramain, and Orientica) remain the property of their respective owners and are used solely to identify the genuine products we retail.
You may not reproduce, distribute, or use any content from this website for commercial purposes without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by UK law:
- Berbers Ltd's total liability for any single claim arising from a website transaction is limited to the total amount paid for the specific order in question.
- We are not liable for indirect, incidental, or consequential losses, including loss of data, profit, opportunity, or operational interruptions.
Nothing in these Terms limits or excludes liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under UK law
Your statutory rights as a UK consumer are not affected.
11. Force Majeure
SDM Perfumes is not liable for failures, delays, or transit disruptions caused by events outside our reasonable control, including:
- Natural disasters, floods, or severe weather
- Postal or carrier strikes and supply-chain disruption
- Government action or restrictions
- Civil unrest
- Public health emergencies
12. Governing Law and Jurisdiction
These Terms and any contracts formed through this store are governed by the laws of Scotland and the United Kingdom. Any disputes arising from the use of our website or purchases made through it will be subject to the exclusive jurisdiction of the courts of Scotland.
If you are a UK consumer, you retain the benefit of any mandatory consumer protections under the law of the country in which you live.
13. Severability
If any clause within these Terms is found to be invalid, unlawful, or unenforceable by a court, that clause will be removed without affecting the validity of the remaining provisions.
14. Customer Complaint Resolution
If you have a complaint about an order:
- Submit your complaint to contact@sdmperfumes.co.uk with a description of the issue and your order number.
- Our support team will confirm receipt within 2 business days and aim to resolve the matter within 14 calendar days.
- If we cannot reach a resolution, you may contact:
- Citizens Advice: 0808 223 1133 / citizensadvice.org.uk
- Trading Standards via your local council
15. Contact Information
For any questions about these Terms:
- Legal Entity: Berbers Ltd (Company No. SC802683)
- Trading As: SDM Perfumes
- Website: sdmperfumes.co.uk
- Trading Address: 6 Nicolson Square, Edinburgh, EH8 9BH, United Kingdom
- Customer Support Email: contact@sdmperfumes.co.uk
- Customer Support Phone: +44 131 281 0380
- Hours: Daily from 11:00 AM
By placing an order or using our website, you confirm that you have read, understood, and agreed to these Terms of Service.